"PowerChurchPlus is inaccessible"

PowerChurch Online is an installation of PowerChurch Plus that resides on our servers, which you access remotely from across the internet.

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Zaphod
Program Development
Program Development
Posts: 843
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
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"PowerChurchPlus is inaccessible"

Post by Zaphod »

We've had a few calls since early this morning about this, and I have been trying to recreate it with no luck until now. One of our application servers, while online, for some reason doesn't think PowerChurch is installed on it. It absolutely is, so I'm trying to figure out a fix. The problem with load balancing is, since that server had the least number of active sessions on it (zero), it gets priority for new connections. So, even if you try multiple times, it's likely you're getting directed to the same malfunctioning server. I've gone through all the other servers, and none of them seem to have this problem - ie, there are sessions connected on all of them, and people are running PowerChurch.

I've taken that server out of the load balancing pool, and I'm in the process of rebuilding it. When you connect now, you should be directed to any of the other servers in the pool.

Sorry for the inconvenience, this is a new one.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

Zaphod
Program Development
Program Development
Posts: 843
Joined: Tue Sep 02, 2003 12:48 pm
Location: PowerChurch Software
Contact:

Re: "PowerChurchPlus is inaccessible"

Post by Zaphod »

I've reinstalled the server software, rebooted it a couple of times, tested it, and put it back into service. There are currently folks connected and running PCO on it.
PowerChurch Software Technical Support
(800) 486-1800
http://www.powerchurch.com/

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