User Support Forum

When I printed a pre-formatted Deposit slip today, the amount of the last check did not print. It shows the check number, but no amount. The total was correct as if the amount were included.

If I print the same deposit, NOT using the preformated deposit slip, the amount shows up.

stpaulser wrote:When I printed a pre-formatted Deposit slip today, the amount of the last check did not print. It shows the check number, but no amount. The total was correct as if the amount were included.

If I print the same deposit, NOT using the preformated deposit slip, the amount shows up.

Two questions:

I don't recall your mentioning the version of Powerchurch you're using.

Have you installed the latest Maintenance Release ??

I have to admit, this problem sounds familiar ...

I'm unable to reproduce this in Version 11.
Is this the checks listed in the top section, or in the bottom section?
If it was in the bottom section; How close to the bottom of the page did this occur?

No problem reports have been written up that I could find searching our history on this report, regarding this specific issue.
Statements were showing ... instead of the check number, that might be what NeilZ was thinking of.

Version 11 with all but the maint. releases except the one that came out ... today I believe?

It was in the top section, as there were 18 items. I saved a .pdf of it and the unpre-formatted one, in case no one believed me

Would you send that PDF to support?

What email address would you like me to send it to?

support @ powerchurch . com

Thank you.

I'm able to reproduce this behavior in house. I'll get this written up to be corrected.