User Support Forum

Hi,

Our church is officially set up with Vanco and I did the set up in Powerchurch according to the directions I got.

Our general church checkbook in 1120
I created a transit account 1150 and a vanco fees account 5581

The transactions imported great, but I don't know what I did wrong in the set up phase because they didn't post at all how I thought they would.

It did a credit to the 1150 transit account and a debit to the general 1110 account and I have no idea why.

If it is too complicated to explain in the forum I would be happy to talk by phone if that is allowed. I just don't know how to fix it!

Thanks in advance for the help!

Deanne

There will be two transactions. One dated the same as the contribution date that records the contribution income, fees expense, and deposits (debits) it into the transit account. On the actual day of the bank deposit, there is a second transaction that you are referring to, which moves the money out of the transit account (credit) into the bank account (debit).