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Contribution Reports/Deposit slip
Posted: Thu Mar 27, 2014 8:29 am
by rnelson
We just moved our POWERCHURCH 10.4 to a new server. Now we don't have a bank deposit report. It shows 0 checks and 0 cash. We did not post the contributions prior to reviewing the powerchurch deposit slip. Any assistance will be greatly appreicated.
Re: Contribution Reports/Deposit slip
Posted: Thu Mar 27, 2014 8:34 am
by JohnDMeyers
I would need to know about the "move" from one server to another.
Did you install PowerChuch on the new server, and then restore a backup from the old PowerChurch?
Did you install PowerChuch on the new server, and then do a file copy from the old PowerChurch?
Other?
Re: Contribution Reports/Deposit slip
Posted: Thu Mar 27, 2014 4:32 pm
by NeilZ
John is correct.
The best way to 'move' Powerchurch is to do a backup on the old machine, install Powerchurch on the new machine from CD, then restore the backup.
If the old server is still available, I'd to a backup then restore on the new.
Re: Contribution Reports/Deposit slip
Posted: Mon Mar 31, 2014 11:20 am
by rnelson
We moved powerchurch from the old server to the new and then did a file copy.
Re: Contribution Reports/Deposit slip
Posted: Mon Mar 31, 2014 2:41 pm
by NeilZ
rnelson wrote:We moved powerchurch from the old server to the new and then did a file copy.
A file copy may not correctly move items. If you have access to the old server, do a backup from that Powerchurch setup, then restore to the new computer's setup.