User Support Forum

When I reconciled the bank statement for February, I was surprised to discover that PC+ had allowed me to use a check number twice. The pre-printed check number on the check was correct (15251), but the check number in PC+ was incorrect..a typo (15231). The bank used the preprinted number, but it took me awhile to "find" the check in the register. It was an occasion when I only had one check to write, so it only affected the one number, but I was surprised I didn't get an error message when I entered a previously used number.

Has anyone else encountered this?

PowerChurch has to allow you to use the same check multiple times, as when there is a problem and you need to void a check and reenter it, you must use the same number again.

This also carries over with voiding a check number multiple times as well.

I once entered a check twice. If I remember correctly: you can request to void the check, Power Church will list both of your entries; you can select one of the two and proceed to void just one of the entries.

I can understand a check number being able to be reused when a check has been voided, because it would be considered as not having been used at all. In my case, it was a different vendor, different amount, and a current check.

Replying to Shell:

Both checks cleared in the same bank statement, and since the bank used the pre-printed (correct) check numbers, I haven't done anything to try to correct it. I couldn't figure out a way to change the number of the second check without creating all sorts of problems. If there's a way to do this, other than voiding a cleared check, I'd love to hear it! Thanks!

Joetta Trimble wrote:Replying to Shell:

Both checks cleared in the same bank statement, and since the bank used the pre-printed (correct) check numbers, I haven't done anything to try to correct it. I couldn't figure out a way to change the number of the second check without creating all sorts of problems. If there's a way to do this, other than voiding a cleared check, I'd love to hear it! Thanks!

I would think that you will probably need to void the check, create a new check with the correct number, then manually set it to cleared !!

Wow! That sounds really simple. I guess I was overthinking it! Thanks, Neil!

I just did the same thing!

I transposed my numbers when I entered the check number:20451
Check number 20451 was a payroll check that just cleared the bank...so I don't want to delete it.

I posted the second entry for check number 20451 this morning. If only I had noticed before I posted. This is a very long MasterCard bill. I dread reversing all those posts.

Is Shell right that I can go in and delete just the second entry to MC. Then I can renter it as a manual check to the correct number 20541, but not print it.

Thanks~Kristi

Update~
Shell was correct. Since the MasterCard is in the Accounting Module, it did not effect the payroll ck in the Payroll Module.
I just voided the check in Accounting and re-entered it manually with the correct check number.
Thanks Shell