User Support Forum

Hello! I am new to PCP. I think that I pretty much understand most of it, but obviously not all of it since I am here. My question is regarding a voided check. I know how to void a check that was written for a vendor - that is easy. My concern is the 'invoice' that pertains to the voided check - what happens to that invoice? I am 'assuming' that since the payment was voided, the 'invoice' should still be in the 'outstanding' mode, correct? If my assumption is correct, how do I 'reverse' that invoice so that when I click on the history record of that vendor, the 'reversal' for that invoice will show up? I hope I'm making sense here. Thanks - have a blessed day!!

When you void the check the process does everything for you. When you look at the vendor activity summary you will find both the check and the voided transaction. You don't need to do anything to the original transaction.