User Support Forum

Due to conditions too numerous to mention here, we are basically starting our PC over in 2006. I have gone through the "Delete Old Data" with a "test computer" that I'm setting up all the accounts properly. One problem is that when I try to delete an account that we no longer use, PC tells me that the account has posted transactions in it even though there is NO data in the chart of accounts I'm using. How do I get PC to recognize that there are NO transactions ANYWHERE in my newly "cleaned out" chart of accounts. I'm beginning to think the best way is start completely over with a fresh copy of PC, but that's a lot of typing to set up all the accounts we have.

Also, how do you get the "initial balances" entered into my "blank" chart of accounts? I can't find anything in the V9 book about how to set up initial balances. Remember that I didn't go through the assistance wizard which I believe asks you about the beginning balances because I basically took my existing chart of accounts and wiped them clean of any transactions (except for the problem I mentioned above).

You may want to consider restarting accounting. However, before you do be sure to back up your files as this will delete all of your accounting data, to include your chart of accounts. I would recommend that you print out your existing chart of accounts before you do the restart and then use this to reset your accounts up using the accounting setup wizard.

thanks for the tip, matt, but my question was answered in another thread. I didn't know that you had to delete old data in Payroll and Accounts Payable. THAT's where my transactions were "hanging around" in and why I couldn't delete accounts we no longer use. I've got it corrected now without completely starting over.