User Support Forum

I recently added a new expense account, it's patterned after other accounts I've created, using Group and Detail expense items. Neither the Group nor Detail expense items are being included in our Income and Expense Report. thoughts on why I&E is not picking up the new items?

Thanks!
Marie

mariecouch wrote:I recently added a new expense account, it's patterned after other accounts I've created, using Group and Detail expense items. Neither the Group nor Detail expense items are being included in our Income and Expense Report. thoughts on why I&E is not picking up the new items?

Thanks!
Marie

I'm going to ask the obvious questiosn first:

1. was the account was created in the correct Accounting Fund?
2. was the account created after the dates of the report?
3. Is it appearing on any of the other reports, such as the Chart of Accounts report? Budget Worksheets?

1. was the account was created in the correct Accounting Fund? Yes, General Fund
2. was the account created after the dates of the report? Yes
3. Is it appearing on any of the other reports, such as the Chart of Accounts report? - YES Budget Worksheets? YES

mariecouch wrote:1. was the account was created in the correct Accounting Fund? Yes, General Fund
2. was the account created after the dates of the report? Yes
3. Is it appearing on any of the other reports, such as the Chart of Accounts report? - YES Budget Worksheets? YES

OK .. try this:

do a 'REINDEX' of the database from the UTILITIES menu, then try again. If you still have issues, then let us know.