User Support Forum

Our church office system consists of seven computers in a star network. One computer functions as a file server and hosts PowerChurch. The remaining computers have mapped connections to the PCP directory and the Public files directory on the server. Each computer has one Administrator user account and one or two Standard accounts, all password protected.

We recently replaced the file server. We followed a method recommended by this forum to move PowerChurch to the new server: loaded the program onto the new machine, backed up "All Files" from the old server to a thumb drive, then restored from that backup on the new server.

Re-location of PowerChurch required re-establishing all the mappings from the other computers to the server files, during which we discovered a change in Windows 10 networking. In earlier versions, mapping a drive in an Administrator account made the link available to all users. In the latest version, the mapping must be executed in each user account. Because we failed to observe this requirement on one finance computer, approximately two days' activity was executed on the old server AFTER the PCP files were moved to the new server. We attempted to correct this situation by immediately repeating the back-up and restore sequence described above, but the System Audit Log only shows one backup restoration, so the outcome of that attempt is uncertain.

The Check Register on the new server is currently missing 32 check numbers (e.g., 11089-11120); the register on the old server includes 29 of those numbers. Numbers 1118-11120 don't show on EITHER register!!

We would appreciate suggestions of procedures for cleaning up the mess we've made for ourselves. We considered creating another backup from the old server, but cannot determine whether the data would merge cleanly with the additional data that now exists in the new server. We also looked at the Importing and Exporting Accounting Data functions in the Accounting Setup list, but again, are unsure which combination of files/transactions would produce a clean result.

G.Scott wrote:Our church office system consists of seven computers in a star network. One computer functions as a file server and hosts PowerChurch. The remaining computers have mapped connections to the PCP directory and the Public files directory on the server. Each computer has one Administrator user account and one or two Standard accounts, all password protected.

We recently replaced the file server. We followed a method recommended by this forum to move PowerChurch to the new server: loaded the program onto the new machine, backed up "All Files" from the old server to a thumb drive, then restored from that backup on the new server.

Re-location of PowerChurch required re-establishing all the mappings from the other computers to the server files, during which we discovered a change in Windows 10 networking. In earlier versions, mapping a drive in an Administrator account made the link available to all users. In the latest version, the mapping must be executed in each user account. Because we failed to observe this requirement on one finance computer, approximately two days' activity was executed on the old server AFTER the PCP files were moved to the new server. We attempted to correct this situation by immediately repeating the back-up and restore sequence described above, but the System Audit Log only shows one backup restoration, so the outcome of that attempt is uncertain.

The Check Register on the new server is currently missing 32 check numbers (e.g., 11089-11120); the register on the old server includes 29 of those numbers. Numbers 1118-11120 don't show on EITHER register!!

We would appreciate suggestions of procedures for cleaning up the mess we've made for ourselves. We considered creating another backup from the old server, but cannot determine whether the data would merge cleanly with the additional data that now exists in the new server. We also looked at the Importing and Exporting Accounting Data functions in the Accounting Setup list, but again, are unsure which combination of files/transactions would produce a clean result.

FWIW .. the easiest answer is to enter each one of those checks as MANUAL checks using the check number issued. I would run the Fund Accounting REPRINT POSTING REPORT to cover the dates in question from the old server's data as it includes all the accounts used when paying the check, usually the checking account and the expense account to be charged with the purchase/payment.

As far as the missing 3 checks, I would hope you do as I do, use a three part check, with the third part stapled to the bill being paid. This third part usually has the same information as you would find in the posting report.