Printing in Windows XP

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Sandra Michalscheck
Posts: 30
Joined: Fri May 07, 2004 10:27 pm
Location: Calvary First Assembly

Printing in Windows XP

Post by Sandra Michalscheck »

On page 26 of the PowerChurch v.9 manual, it says, "tractor printing is not supported in PowerChurch Plus on Windows. . .XP. . .or later operating systems." Is this still the case? We had been using Windows 98 with a LQ570+ ESC/P2 tractor printer for checks and everything was working fine. We are upgrading and going to XP, and finding that we can't get the printer to work. We get a non-support message when we try to print checks, about not being set up correctly with a Custom Paper Size of 850 by 1100--although we have changed everything we can find to change in both our operating system (printer driver setup, etc.) and in the program setup. Our check size is 8.5 x 7 bottom check tractor fed.

So, is this saying we cannot use this printer (or any other tractor printer) with a combination of v.9 and Windows XP?
S.M., Bookkeeper, started using PowerChurch v 8.5 01/01/03. Upgraded to 9.0 1/1/05.

NeilZ
Posts: 10461
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
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Re: Printing in Windows XP

Post by NeilZ »

Sandra Michalscheck wrote:On page 26 of the PowerChurch v.9 manual, it says, "tractor printing is not supported in PowerChurch Plus on Windows. . .XP. . .or later operating systems." Is this still the case? We had been using Windows 98 with a LQ570+ ESC/P2 tractor printer for checks and everything was working fine. We are upgrading and going to XP, and finding that we can't get the printer to work. We get a non-support message when we try to print checks, about not being set up correctly with a Custom Paper Size of 850 by 1100--although we have changed everything we can find to change in both our operating system (printer driver setup, etc.) and in the program setup. Our check size is 8.5 x 7 bottom check tractor fed.

So, is this saying we cannot use this printer (or any other tractor printer) with a combination of v.9 and Windows XP?
Still the case. The full text of that comment says that its not supported " Due to differences in defining a custom paper size ..." , so the issues you're seeing are exactly why it can't be supported.

It may be time to put that old printer to sleep !! It may cost you to have some replacement checks printed for laser/inkjet format, and a new inkjet costs under $100 or less, but you'll not have to worry about incompatibilites with other software packages, and the printer can then be used for other things besides checks.
Neil Zampella

Using PC+ since 1999.

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