User Support Forum

I have printed all-funds balance sheets before, with no problem. Today when I try I get:

'The default paper of the current printer "HP PSC 750-pcu52540W@WAYNEDESK" is smaller than the Letter standard. Please select an appropriate Print and Paper combination for proper formatting.'

When I look at printer settings through PC 11 or on my desktop, the only paper selection is 8.5"x11".

I can't even view the report. PC refuses to create it.

Yes, unfortunately this was a new problem introduced in the last Maintenance Release and a new one is being published now to resolve the issue.

The Maintenance Release should be installed on the PC Online servers tomorrow before anyone wakes up.

We apologize for the inconvenience.