User Support Forum

This morning as I launch the program PowerChurch Today loads fine. I have attempted to access Integrated Data Entry several times and get an error message about someone reindexing data. It says I should try again later. It just worked (albeit slowly) but when attempting to load a Personal Profile it has locked up again. I finally got the error message "The screen you selected could not be started. Please make sure no one is reindexing data files and try starting this screen again." No one is reindexing data files as I'm the only one attempting to use the software right now.

Thanks for your help. Melissa

meames wrote:This morning as I launch the program PowerChurch Today loads fine. I have attempted to access Integrated Data Entry several times and get an error message about someone reindexing data. It says I should try again later. It just worked (albeit slowly) but when attempting to load a Personal Profile it has locked up again. I finally got the error message "The screen you selected could not be started. Please make sure no one is reindexing data files and try starting this screen again." No one is reindexing data files as I'm the only one attempting to use the software right now.

Thanks for your help. Melissa

First off .. I'd run a reindex, then do a backup just to be on the safe side.

Then, are you running on a network? And if so, are you accessing Powerchurch using a client or the server?