User Support Forum

I've been working with Power Church for a few years. I'm trying to get used to sending out bulk email messages using PC+. I have version 11 and each time I try to send an email, it gives me 38 addresses that it can't send to. I have a total of 136 email addresses, and it's always the same 38 people that I get the error reports on. While it's sending, it flashes back and forth between "sending email" and "connecting to server". When I print out the report of the email, this is that the error message says: 4.7.0 Try again later, closing connection. (MAIL) followed by a list of numbers and letters.

Any idea if this is a Power Church problem or a server problem? I need to know who to talk to to get this figured out.

Thanks

CButson wrote:I've been working with Power Church for a few years. I'm trying to get used to sending out bulk email messages using PC+. I have version 11 and each time I try to send an email, it gives me 38 addresses that it can't send to. I have a total of 136 email addresses, and it's always the same 38 people that I get the error reports on. While it's sending, it flashes back and forth between "sending email" and "connecting to server". When I print out the report of the email, this is that the error message says: 4.7.0 Try again later, closing connection. (MAIL) followed by a list of numbers and letters.

Any idea if this is a Power Church problem or a server problem? I need to know who to talk to to get this figured out.

Thanks

The same 38 email addresses?? OK, first off, I'm going to assume that you can send email to these addresses using Outlook, Thunderbird or a web email account, right ??

What I would try first is to setup a delay in Powerchurch to only send 25 emails every 5 or 10 minutes to see if the server is having an issue with too many emails being sent at once.

I can send to these people using Thunderbird. I'll try setting a delay and see what happens.

Thank you so much.

I did a delay in Power Church and it send all my emails perfectly. Yay! This makes me so happy!!

Thank you for your help!

Cathy

You're welcome.