User Support Forum

I'm a new user with PC (long-term Quickbooks user) and spent the past few days setting up the accounting and payroll side of the program. I was having lots and lots of program crashes (many almost as soon as I opened the program) making it difficult and time-consuming to complete the setup. Through trial and error, troubleshooting and a lot of internet searching, I finally narrowed the problem down to a conflict with my password manager (Sticky Password). I can close Sticky Password in the task manager and PC will function fine. Re-start SP and PC crashes every time.

I can work around this now that I know, but I'd like to keep my password manager open as I use it constantly on the web to access bank and credit card accounts. Just wanted to make you aware in the hope that a future maintenance release can cure this issue.

I am running PC+ 14.4 on a Windows 10 virtual machine. I find that it crashes often also. Randomly, it seems. I have not figured out if it's related to any other software running. I don't have the Sticky Password App on my computer, but I do use 1Password.