User Support Forum

When I try to save a report as a PDF onto my computer, it gives an error:

MS Visual C++ Runtime Library

Runtime Error!
Program C:\Program File......
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I have restarted, and have the most current release since the Maintenance Release option is grayed out.
I am trying to download Income/Expense Reports and Balance Sheets.
Thank you,

Instead of double clicking the PowerChurch Online/IDS Client icon on the desktop to run it, right click on it and choose Run as Administrator. Doing that once will re-register the controls. This problem seems to crop up a lot after the big Windows 10 features updates that come out a couple of times a year. I think part of that install is clearing things from the Registry or something.

Thank you, that worked great!