Adding Users

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Palmwood Church Office
Posts: 1
Joined: Thu Aug 21, 2014 1:40 pm

Adding Users

Post by Palmwood Church Office »

We have followed the directions for adding users for Power Church Online (we use a Mac), but none of them are able to use their credentials to sign on to the system. Any ideas of what we may be overlooking? It appears that everything is correct.
Thanks,
John Kimball
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NeilZ
Posts: 10461
Joined: Wed Oct 08, 2003 1:20 am
Location: Dexter NM
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Re: Adding Users

Post by NeilZ »

Palmwood Church Office wrote:We have followed the directions for adding users for Power Church Online (we use a Mac), but none of them are able to use their credentials to sign on to the system. Any ideas of what we may be overlooking? It appears that everything is correct.
Thanks,
John Kimball
Where are they having the hangup?

Do they get past the IDS client and get the Powerchurch login prompt ?? If so, did you setup the credentials for them to access Powerchurch from within Powerchurch ??
Neil Zampella

Using PC+ since 1999.
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