User Support Forum

I have confirmed that the macros aren't being copied over in the upgrade and have written up a bug report.

The macros are stored in a file called PC.FKY which lives in the program directory (by default C:\PowerChurch\PCPLUS##\). Copy that file over from the old version into the new.

We have received notification from the e-file service that this is caused by a problem on their end. The forms will be automatically resubmitted once they have the issue resolved.

A new Maintenance Release dated 01/22/2026 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

I just checked and everything is showing as it should be in that database, so if your Registration Number/RN is correct in the software, then it should pass the validation.

A new Maintenance Release dated 01/21/2026 has been released for PowerChurch Plus Version 15. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

Individual field and form adjustments made on that alignment form are saved. However, most likely, you are having to adjust everything because your printer is shrinking the page to fit, which then makes that a moving target, so to speak. There is a table in the database that stores all the align-abl...

Those items should show up when you change the "Item Type" dropdown on that Add Item window. It defaults to only showing Income items, because that's the first type in the list. Choose Tax Deduction or Other Deduction, whichever you set up the employee item as, and then Employer Liability.

A new Maintenance Release dated 01/07/2026 has been released for PowerChurch Plus Version 15. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

A new Maintenance Release dated 01/07/2026 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

I have updated the church name on the software license. The website registration database will be updated automatically in the next hour.

A new Maintenance Release dated 12/31/2025 has been released for PowerChurch Plus Version 12/12.2. This is the final Maintenance Release for Version 12.2. Due to the release of Version 15 of PowerChurch Plus in November, Version 12 has now reached End of Maintenance status. No further bug fixes or f...

A new Maintenance Release dated 12/31/2025 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

A new Maintenance Release dated 12/31/2025 has been released for PowerChurch Plus Version 15. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...

Starting with Version 11, there is a "Show pictures" checkbox option on the built-in Church Directory reports. That prints family pictures, since the Church Directory is grouped by family. There is a built-in report in Personal Profiles reports called Profile Pictorial Directory which prints each pe...

Out of curiosity, I tracked down the support log to see what it was that the technician did to fix the issue. PowerChurch queries the list of printers you have installed and asks if any of them support tractor feed printing. That response never came back with an answer, so telling the software that ...