User Support Forum

There's another thing that could possibly help here. If you navigate to File>Preferences>Contribution Setup>Pledges/Statements , you can change the upper and bottom margins, IF you check the box that says "Print contribution statements on letterhead." That option is greyed-out if you don't check the...

Thanks, Zorak.

No, the print dialog box does not open.

I'll send the Accounting Files backup...or maybe I'll just call.

Anyway, thanks again. Again, I will monitor the failure to print problem. Like I said, it's not a show-stopper, just inconvenient.

I just did a reindex all and I did get this error. Probably has something to do with it????

WARNING:
The following problems were found in your accounting files.

If you continue to get this warning, please contact technical support.

•Transaction detail key duplicated

Yep. It's not a show-stopper, but I'm going to continue to monitor it.

Yep. FA.

Using ver 15. I have noticed that in this version when you get ready to post transactions, the report comes up on the screen. Then you have to tell it to print from there. If I'm not mistaken, in earlier versions that routine didn't show you the report on screen (I have, in fact, verified this in ve...

Thanks.

Well, all of a sudden it's working. Go figure.
Still curious about the macro thing.

This happened after I upgraded to 15. And it is still doing it.

Also, am I correct that macros I had in 14.4 do not move to 15? That seems to be the case.

Thanks.

When I try to install the MR, I get this error: "Download validation failed with the following: We were unable to find that version registered for this church." Any ideas? I went through the register routine (even though I've been using PC+ under the same name for years) and I still get the same err...

Yeah. I got in a hurry and didn't look far enough. Thanks for the heads up.

Using 14.4 with the 12/31/2025 MR.

I'm working on W-2s and told PC+ to truncate the SSN. However, it is still putting complete numbers on them (tried it with both truncating options). I went back and checked earlier years and it did it correctly. Maybe a bug in the newest MR?

OK. Disregard on my 2 posts. I restarted PCP again (2nd time) and everything is back to normal

And my splash screen pic is much larger than before.