User Support Forum

OK. Sometimes I'm a little slow on the uptake! But I think I follow you now. Thanks for your patience and your help!

OK. I'm following you, but I still have an issue in that the $50 that was stopped is part of a larger, single contribution of $350. So, in the Deposits and Other Additions section, I only have a $400 contribution showing, and in the Checks and Other Subtractions, there is only the reversal of $50. S...

Thank you. That's what I was thinking I needed to do, but when I do that, then how do I clear that out when I do my bank reconciliation? (I'm just talking about the initial $50. I'll deal with the stop payment charge later - if there is one.)

Recently, I entered a contribution that contained multiple donations totaling $400. After I entered the transaction, I received a stop payment notice on $50 of the contribution leaving the new contribution total to be $350. How is the best way to correct this transaction?