User Support Forum

Yes, I have checked all of the items you mentioned.

We are using version 15 online. With the new 2026 tax tables in place should the NC w/h ($54) for January be so much less than ($337) that was paid each month most of the year in 2025. The monthly salaries are just a few hundred dollars above last month. There is not that much of a difference in Fed...

We are using PC online.
My Pg Up and Pg Dn keys do not work on generated reports for the 1st page. However, these keyboard keys do work after page 1. I work on a laptop and our secretary works on a desktop at church and she has the same problem.

Please advise.

Thank you.

Power Church Online Has any thought been given to adding a section to the maintain vendor screen for the password. Lots of our vendors require that you login to their site in order to access/print invoices each month. Since all of our passwords are different it would certainly save time just to be a...

I agree that it would be nice to be able to have a PDF attachment added. Power Church has become the "go to" for much that goes on at our church. An attachment would eliminate the need for much typing in the note section. Our church has a policy that states that files be shredded after a certain len...

Using PC Online-located in North Carolina-Windows machine Is anyone successfully using the Reclaimable Sales Tax feature? As a non-profit, it is beneficial to file for reclaimable sales tax, however, it takes an enormous amount of time to enter info into an excel spreadsheet and then complete the fo...

Power Church Online
Our church is looking for a program that will push out notifications to church members for events on our calendar. Will the Events module handle this? If so, how do you begin? If not, any suggestions.

Thanks.

Version 14
I get the following error when trying to install this maintenance release:

Error: 1924 ONODE is not an object. in downloadcompleted at 94.

I have tried logging in as admin, but I get the same error.

Thank you for your help.

This is very helpful and it worked perfectly on my part. However, about the 941. If this mileage reimbursement is set up by going to Payroll>Setup>maintain item description>Item no=28>description=Associate Pastor mileage reimbursement>type=income>tax options =non-taxable, does checking non-taxable p...

From what I can tell over the years travel for the minister has either been paid at the current IRS mileage rate or the budget has included an annual budget and the minister was paid 1/12 of the budget each month. Is there a correct/preferred method? If travel is not a normal reimbursement for milea...

PC Online
How do you add a monthly budgeted travel amount to payroll? Or is it better to issue a monthly check? As I understand monthly travel is not an income and if travel can be added to payroll, how do you make sure the travel amount is not taxed or included in the 941 figures.

Thank you.

Power Church Online Our secretary is getting this message when sending emails. "550 User secretary@fbctroync.com has exceeded its 24-hour sending limit. Messages to 5 recipients out of 5 allowed have been sent. Relay quota will reset in 23.15 hours." She has not gotten a message like this before. Ca...

Stand alone version 14
When I click Help>Download MR, a screen opens that says "A new MR of Power Church Plus is available. Would you like to download and install it? Yes/No" I click "Yes" and the MR downloads, but does not install. How can I install the download?

Power Church Online ver 14
We have been advised that as of August 1, 2023 that Phone Tree will no longer be available. Does anyone have any suggestions for a replacement service for Phone Tree?

Thanks.

Thank you. It worked.