User Support Forum

Ah, I didn't know that. Thank you so much!

I've just printed the 2025 contribution statements for our congregation. I've notice that the people who have passed away are still showing up on the statements even though I have changed them in the Family & Personal Profile. For example, Mr. & Mrs XYZ is still printing that way even though Mrs XYZ...

Ok. Thank you so much!

Thank you for all of that. I should have explained better. We closed the Money Market from the old bank and deposited the money into our general fund at the new bank. Does that make a difference?

We just closed our money market fund from our old bank. That bank wrote a check to our new bank which was deposited. I'm having trouble trying to figure the best way to show this in powerchurch. Our account number in powerchurch for the money market fund is 01-1211-000 and that is the only account f...

When I look at each vendor under Accounts Payable, the checks show up as not posted. When I run the Check Register by Fund report in Fund Accounting, the checks show up. I tried uploading some images but I can't figure out how to do that. The only thing I can think of is to restore PC from before I ...

I have 5 checks that were written under accounts payable on Tuesday. They have been posted and posted to fund accounting.
The problem is that they are still showing up under unposted accounts payable. I have tried re-indexing but I don't know what else to do.

Any ideas?

When the money came in I posted it like this: 01-1120, Checking, DB $500 01-2310, Pass Through, CR $500 Then when we paid it out I posted this: 01-1120, Checking, CR $500 01-2310, Pass Through, DB $500 Is that wrong? This is the first time I've done this so I'm pretty confused. Thanks for all your h...

We received some money that we immediately sent on to another charity. I entered it as a pass through contribution and assumed it would not count as income but it is showing up on our income reports. Specifically the "check register by fund" report.

Was I incorrect in my assumption?

Lisa K

Ok. Subaccount is wrong then. What I'm talking about is our Ranger Fund is 06. We have a few lower level funds here for income, so 06-4050-001 is for fund raisers and 06-4050-005 is for special events. I want to know if I can make it so -005 does not show up on the contribution statement but 001 does.

Can I set my fund up so only some subaccounts aren't included on contribution statement? Example. We have a fund called Royal Rangers. Almost all of the subaccounts in that fund relate to things that are being paid for (events and such) so we don't want it included on the contribution statement. How...

Oh my gosh. You guys are geniuses.

I re-indexed as you suggested. The check still showed as unposted. So I tried to post it and the program let me. Then posted in Fund Accounting and it shows up as expected.

Thank you so much!

I have one contribution that did not post with the rest of the entries for 12/8. I have no idea why. It shows when I run a report to show unposted contributions but not anywhere else. If I try to post it or delete it, PC says there's nothing there. It doesn't show on the contribution statement which...

currently all the money is being held by the investment firm with interest accruing monthly. I currently have a fund in PC that lists the money as an asset but we don't count it as being "at the church" until we actually withdraw it. Our leadership team just likes to see a line on the financial repo...

Our church has had some investments come due recently. As I was preparing to turn them in I noticed that the amount entered into PC was not the same amount that was coming due. I am not really sure what to do. Would it be correct to make the addition as follows: 01-1910-000 CEP Note $100 (debit) (th...