User Support Forum

I never posted the payroll yet. The only entry in the check history is the correct payroll entry. Being that I don’t have much experience with fixing the payroll entries, I might have accidentally hit the delete instead of voiding the wrong payroll entry. Maybe that’s why it doesn’t show up under ch...

No I do not see the payroll stub in check history. The corrected one is.

I deleted a pay stub that had a wrong amount Under the salary column. This is why the year to date figure is incorrect. It is over by the exact amount that was entered wrong. I did not post the payroll yet. I also have not been printing any future pay stubs because the year to date figure will still...

Hello, I accidentally entered a week vacation twice by mistake. I used the same date. I need to delete one of these so that it only shows one week vacation. I'm not sure how to do this because I don't enter vacation time very often. Your help is greatly appreciated.
Thank you,
Renee

What issue with the transaction could there be? I went into payroll-maintain list of employees-check history. This payroll check from feb. 15. Is the only one not listed. When I printed the quarterly payroll report (Jan thru mar) for the 1st quarter 2017 taxes, this employees total salary was off by...

All of February payroll posted but one. I can see all payroll except this one in fund accounting-view posted transactions. When I double checked to see if anything was not posted, I got the message no transactions to post. The only place I can see this payroll is in fund accounting-modify unposted t...

I have 3 posted contributions for the month of March that is not showing up on the reconcile bank account page. At the bottom of this page it says to balance with the exact total of contributions that is not listed on this page. It is also not on the fund accounting view posted transactions. It is o...