User Support Forum

Thank you, that makes perfect sense. I've never been trained beyond the set up so I'm riding by the seat of my pants. Thank you for your help!

We are having our yearly WC audit and I'm missing my 2nd quarterly 941 for 2023. I had back to back surgeries and apparently I didn't save it in my files. I'm assuming I did one because I never received anything from the IRS stating otherwise. Is there anyway for me to go back and prepare another on...

Can someone please tell me how long a church is required to keep financial records as well as contribution records? I'm thinking anything beyond 7 years can be shredded but I was kind of thrown into this job so I am still learning day by day. We have boxes and boxes of bills and contribution envelop...

Thank you so much for your help. I really appreciate it!

Can someone please tell me why the balances in the balance module does not match the balances in the income and expense module for the restricted funds. Which module do I go in to get the balance in a fund right now?

As far as the system creating an entry in the Deposits and Other Additions area of the Reconciliation screen, that is the way its supposed to work. That area is NOT just for contributions deposits, it for ANY transaction that deposits money into the asset account you're reconciling. The system crea...

entered a debit on the accounts payable screen and it showed up under my contributions. I have voided it but it is still under my contributions on the reconciliation screen. How do I get it out of the contributions? It shows it has been voided but still shows it as being an outstanding deposit on m...

entered a debit on the accounts payable screen and it showed up under my contributions. I have voided it but it is still under my contributions on the reconciliation screen. How do I get it out of the contributions? It shows it has been voided but still shows it as being an outstanding deposit on my...

That helps!

One more question, once I do the correction, do I need to reconcile September again?

Thank you so much for your help!

In September I transferred money from the church checking account to the savings account. Upon further reflection, this month, I realize that I did not transfer said funds properly. Some of the money was for Women's Ministries and some for the General Fund. I 've already closed out September so I'm...

In September I transferred money from the church checking account to the savings account. Upon further reflection, this month, I realize that I did not transfer said funds properly. Some of the money was for Women's Ministries and some for the General Fund. I 've already closed out September so I'm ...

I entered a contribution and it shows on my fund report. When I went to Reconcile the bank account, the contribution is not there nor is it on the view posted transaction screen. Not sure what I'm doing wrong. I'm still learning Power Church and have a long way to go. OK ... the Funds Report is a C...

I actually did both. I posted all contributions and than again on fund accounting, Everything is there with the exception of a contribution that went to a missionary. I reversed it and entered it again but that particular contribution isn't showing up even after being posted.

I entered a contribution and it shows on my fund report. When I went to Reconcile the bank account, the contribution is not there nor is it on the view posted transaction screen. Not sure what I'm doing wrong. I'm still learning Power Church and have a long way to go.